ProShop logo-trans

These are some of the most common questions we receive about ProShop. If you can’t find the answer to your questions here, or if you’d like to see a demo, we’d love to speak with you and help you find what you’re looking for!

Is cloud the only option for ProShop?

ProShop can be implemented either in the cloud, or on premise with local servers. It is entirely up to the customer.  This question comes up a lot because we say that the software is 100% web based. What that means is the software interface is accessed through a web browser rather than a desktop application. Whether the web browser is accessing a cloud server or a local server on your own private network, it doesn’t matter to ProShop.

Will ProShop work on my smart phone or tablet?

Because ProShop is web based (hosted in the cloud, or on premise), the software can be accessed using almost any browser on almost any smart device or computer. Simply bookmark your company’s ProShop home page on your smart device, or save the link on your smart devices home screen for easy access.

Can I access ProShop when I’m not at work?

Absolutely! We can work with your IT managers or third part service providers to help you setup a secure network connection with your mobile devices or home PC. That said, such access would be dependent on your company’s IT and security policies. If they’re ok with it, ProShop is ok with it!

What’s a ballpark price range for ProShop?

To this we always respond that ProShop’s pricing is based on the number of total employee’s in your shop. We offer three types of user seats depending on the roles and access levels needed by each employee. See next common question…

Why is pricing based on every employee? Why not just the employees that use it?

Because ProShop is a paperless system, it is systematically unique from typical ERP platforms. With ProShop, every employee gets a login to the system. PC workstations, laptops, or tablets, are strategically distributed across the shop floor so that employees can easily access the system as they go about their day. Because every employee gets their own user account, pricing is based on the total number of users in the company. User seats are broken up into 3 unique classes, each with varying levels of access to ProShop and priced accordingly.

 

Seat type A has the most basic level of access to ProShop and is the cheapest user license, intended for shop floor employees. Seat type B has mid level access and is intended for planners, schedulers, and management teams. Seat type C has full access to the system for defining organization settings and system configurations, intended for system admins and top level management.

 

Please contact us to discuss the number and types of user seats your company will need.

Is ProShop sold as separate modules?

We often refer to various “modules” within ProShop but it is purely from a system organization view point. ProShop is not able to be separated into individual modules. What you see is what you get. This direction was decided because ProShop’s modules are so tightly integrated. To separate them out would ruin the wonderfully intuitive user experience that ProShop customers have come to love and depend on.  When companies switch to ProShop, they typically will replace 3-8 other software packages with ProShop’s single integrated suite of tools.

How is ProShop sold?

ProShop is offered both as a subscription, or a purchase. The option is up to you.  With subscriptions, you pay annually for the number of user seats you need.  You can cancel at the end of the annual subscription. There is no ongoing maintenance fee with subscriptions.  You always have access to the latest release and support. Even companies who choose an on-premise server can still do a subscription.  With the purchase option, you buy and own the user seats outright.  You can use them perpetually as-purchased.  In the first year, all support and upgrades are included.  After the first year, optional maintenance will provide you with the latest releases and support.

Is Subscription or Purchase better?

This is entirely up to you.  Some companies prefer the ease of a subscription, the low initial investment, and treat it like an expense.  They can save their money for capital equipment purchases or to finance growth of the business.  Other companies like to own the software and treat it like a capital purchase.  Talk to your CFO or tax professional about your situation.